Team praised at Coventry care homes
The care home team at The Willows and its sister home, The Knowles, in Coventry have been highly commended for their care of residents.
The Excellence Award presented to the team at both homes recognises their commitment to Resident Care. The homes’ team prepares care plans for each resident so that their experience at the home is tailored to individual needs. Personal care, health care, meals, snacks and activities are carefully thought through so that residents can lead a fulfilled and enriched life well into their later years. Both homes strive to improve or maintain the health and well-being of residents at every opportunity and ensure that the views of residents and their family are always taken into account.
Managing Director, Dave Lock said, “We’re very proud of the teams at The Willows and The Knowles, everything is about the residents and they are continually trying to improve everything they do.”
Emma Philpott, Operations Director said “The Willows and the Knowles have done an amazing job in providing a good quality of life for residents for as long as possible and we carefully gather information on their background, likes and dislikes so that we can tailor our service to resident’s individual needs.”
To complement residents’ care, both homes offer a full social programme, hair salon, beautiful sensory gardens and tasty home-cooked food.