Coronavirus Update 010/08/2020

Dear current and future residents, families, team and friends.

Whilst celebrating our success with this pandemic, be assured that we remain vigilant. Our robust infection controls and daily health monitoring continue to help protect our precious residents and keep them out of harm’s way.

I would like to personally thank our brilliant leaders and amazing teams for their fortitude, hard work, and team spirit. Thank you for making our homes the go-to safe places to live or work. Thank you for the daily small acts of kindness that have made such a difference. A big well done! If you are thinking of joining our team, we’d like to speak to you so please call us.

A thank you to our relatives too, for your patience and support during all of the changes over the past few months. We managed to stay ahead of the curve by making early decisions to keep our residents safe. The recent gov.uk guidance on relatives’ visits is that one nominated relative may visit inside a care home. However, we cannot consider this until UK gov has resumed routine regular testing of the team and residents. We will announce any change in policy in due course. Garden visiting facilities remain and are being upgraded over the next few weeks for an enhanced visiting experience.

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Finally, a special big thank you to our residents, you are at the heart of our homes and it’s wonderful to see you enjoying all of our facilities again. Your home’s social life has resumed along with your social clubs that you enjoy so much; with gardening, baking, movie, knitting and choir clubs, to name but a few, are all flourishing!

If you are worried about self-isolating or concerned about a loved one living on their own? We invite you to join our other new residents who have come to live in our family-run, award-winning, safe homes. Just call us and we’ll send you a prevue video of your nearest home so you can meet some of the team.

You can follow our Facebook posts and see all of the wonderful things that we are enjoying, along with photographs of your loved ones. Just find your home’s Facebook page on Google and click ‘like’.
Yours sincerely

Dave Lock 

Managing Director

PS. the information contained in this update is correct at time of writing