Dear Team Members
I am pleased to announce a management restructure as the final part of our Post-pandemic Revival plan that will greatly strengthen our homes support.
These changes will be implemented over the coming weeks:
• Quality Manager, Kader Daffe, moves to Area Manager (North) supporting Harrier House, Chetwynd House, Old Vicarage and Kiwi House
• Relief manager, Nicky French, moves to Area Manager (South) supporting Douglas Court, Moat House, The Knowles, and Bowood Court & Mews (once new DC Home Manager is on-board and inducted)
• Directors PA, Sara Heathcote, moves to Operations Support with the added responsibility for homes administrators’ induction and support.
• New position of Compliance Manager, Trevor Slade, to audit and support homes quality and compliance.
• Lifestyle & Dementia Manager, Karen Middleton, moves to Dementia Manager to focus solely on supporting homes dementia services.
• Marketing & Technology Manager, Joe Lock, moves to Communities Director with a new responsibility for Residents Social Life.
• Hospitality Manager, Rebecca Lambert’s role is extended to overseeing homes activities teams and aesthetics.
• Employment Co-ordinator, Luke Arnold, moves to HR Assistant to better support homes recruitment
• Return to pre-Covid regular face to face management meetings to rebuild management interaction and communications.
• Our new Team Benefits Programme, accessible on-line or via our new App, will incorporate an adept intranet for whole team communications, plus an easy to access and improved document library.
• Management roles not mentioned remain the same
Yours sincerely
Dave Lock
Managing Director