Team Update 1.12.21

Dear Team.

We have received new government visiting guidance with significant changes. We will review our visiting policies and provide our updated guidance later this week. The good news is that families will have much better access to their loved ones shortly. This should have a positive effect on home life for team and residents.

We believe that we have done better than most care providers and continue to provide the best care and resident-focused activities as possible. You can view our Autumn Newsletter here.

I have previously told you about our Pandemic Revival plan with major changes to help return our service to our pre-pandemic levels that make Adept ‘A superb place to live or work’. A main item of that plan was to thank you all for your hard work throughout Covid and reward you by bringing forward next April’s annual pay rise that you have been paid from 29th September 2021. We have also introduced our new team benefits package including private GP access, discounted shopping, cinema, bikes, etc. We hope these measures will encourage team retention and promote recruitment.

Another part of our plan was a management restructure. I would like to announce that Business Director Kenny Nelson has now stepped up to Managing Director, I have moved to Executive Chair, and two further new directors have been appointed. You can view details here. We have also made some changes to strengthen our management and enhance our homes support team. You can view our new management structure here.

Finally, I would like to say how proud we all are of adept’s achievements over this very difficult period by receiving ‘carehome.co.uk’ s Top 20 Best UK group award’ for the fifth year running as well as the Care Home Awards High Commendation Award for Best Small Care Home Group. So, thank you once again, we couldn’t have done it without you all.

Yours sincerely

Dave Lock

Executive Chair