Family- run, the Old Vicarage Care Home, Chesterfield, has been rated as ‘GOOD’ by the Care Quality Commission (CQC).
Inspectors visited the Old Vicarage in an unannounced visit in August and spent time speaking with staff, residents and relatives.
The report highlighted the provision of quality, personalised care at the home, rating the home ‘good’ in all assessment areas which are: Caring, Safe, Effective, Responsive and Well-led.
The inspector said: “People and their relatives spoke positively about the kind, understanding and compassionate attitude of the registered manager and care staff. Staff spent time with people, communicated patiently and effectively and treated them with kindness, dignity and respect. People were involved in making decisions about their care. They were regularly asked about their choices and individual preferences and these were reflected in the personalised care and support they received.”
Old Vicarage resident, Kitty Hibbitt, commented on the review: “It’s good to see this home getting the recognition it deserves, though in my view, everything about the Old Vicarage is excellent!”
Karen Betts, Home Manager, added: “We are so pleased to have achieved this positive feedback from our industry inspectors. Whilst we achieved a good rating in all five of the CQC categories, we are especially delighted with the feedback about the provision of care here at The Old Vicarage. We pride ourselves for putting residents at the heart of everything we do, and this report really reflects that.
“We constantly review the service we provide, and our aim now is to continue to meet Adept’s vision of being a superb place to live and work for our residents and team.”